Ah ok, makes sense as to why you would be getting an error. Updating that VB will fix that. Of course, you may need to build in some login to handle both file names, until you migrate all client to 9.6 or newer
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Re: Difference between Policy.Sync.exe and PolicySync.exe
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Re: Difference between Policy.Sync.exe and PolicySync.exe
Any idea on below services if they also changed to something in 9.6an above as they are also missing from my machine:
LANDesk Policy Invoker &Intel Targeted Multicast
2015/06/10 11:43:33 AM - Checking that required services are running.
*** The service "LANDesk Policy Invoker" does not exist.
The service "ISSUSER" exists and is running.
The service "CBA8" exists and is running.
The service "Softmon" exists and is running.
*** The service "Intel Targeted Multicast" does not exist.
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Re: Difference between Policy.Sync.exe and PolicySync.exe
"LANDesk Policy Invoker" no longer exists and "Intel Targeted Multicast" is named "LANDesk Targeted Multicast"
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Is SP1 a prerequisite for SP2
My management just asked me that. I said I believe so, and I would install SP1 first out of conscience. Not good enough - I have to verify the answer. I haven't found it addressed in any documentation so I'm coming to the experts
Is SP1 a prerequisite for SP2?
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Re: Is SP1 a prerequisite for SP2
SP2 can be installed on its own
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Auto Sync (Changes to configurations)
I changed some settings in my Portal Manager in Agent Settings, this is part of a deployed Agent Configuration, after I saved the changes, how do I push those changes to the clients?
I set the auto sync to Yes, in both the Portal Configuration an in the Agent Configuration, do I have to wait x amount of time for the changes to be sync? Or auto sync is for a complete different task?
I ran a update to agent settings task which ran successfully, but the changes to the portal are not reflected. Any idea?
Thank you!
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Re: Auto Sync (Changes to configurations)
Changes made to an existing agent setting will sync on the next vulscan, Or you can schedule a "change settings task" from the agent settings section, choose the setting you want to change and add machines that you need to apply them to
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Re: Auto Sync (Changes to configurations)
Great, manually running the vulscan worked.
The machines are connected via CSA so the schedule is "king" unless manually triggered.
Thank you for your help.
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Re: Difference between Policy.Sync.exe and PolicySync.exe
Thanks for your reply
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Re: getting 'unauthorized' when I try to log into workspace
lanman1, can you send me the case number?
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Re: getting 'unauthorized' when I try to log into workspace
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Client getting same mysterious IP on every deployment
LDMS 9.6 SP2
When deploying a new agent (local, with in my network) I keep getting the same mysterious IP for EVERY new device I cant seem to be able to find why. This IP is not even in my network, which starts with 192.168....
Please help.
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Re: Client getting same mysterious IP on every deployment
What do you have set in Configure - Services - Inventory - Advanced Settings - Use Connection Address?
By default this should be set to '1' so it will try to use the correct IP rather than the one that the information is coming from (such as in a NAT environment). Might be worht checking what this is set to.
Mark McGinn
MarXtar Ltd/MarXtar Corporation
http://landeskone.marxtar.co.uk
LANDESK One Development Partner
The One-Stop Shop for LANDESK Enhancements
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Re: Client getting same mysterious IP on every deployment
Hello Mark, yes that is set to 1, it was working fine, I had several clients with the right IP, but now all the new ones are getting the same wrong IP.
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When upgrading from 9.6 to 9.6 SP1, will my agent configurations be retained? Will I have to recreate my agent configurations?
I understand I have to update my agents, but do I have to recreate them? For instance if I have two different agents, one that includes power management and endpoint security, and another that does not, will these agents have to be recreated?
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Re: When upgrading from 9.6 to 9.6 SP1, will my agent configurations be retained? Will I have to recreate my agent configurations?
No, they will still be there during an in-place upgrade
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Re: Is anyone running a LANDesk agent on VMWare Linked Clones?
Just chiming in to see if these are the same steps I should take in 9.6? We are planning to install the agent and security suite onto our Windows 7 Virtual Desktops in Citrix.
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BrokerConfig.exe can't reach CSA
LDMS 9.6 SP2 via CSA
After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.
When testing the BrokerConfig.exe I get this error:
39:42.290 Using certificate file C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt and keyfile C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key
39:42.311 Certificate/key loaded. Certificate file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt". Key file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key"
39:42.311 Attempting management gateway connection at host mycsa.com and address 107.xxx.93.xxx
39:42.311 Starting HTTPS session with host mycsa.com, proxy "", and proxy user ""
39:42.311 Connecting to address 107.xxx.93.xxx
39:42.609 Waiting for link connection to core through management gateway
39:42.609 Begining link request
39:42.609 HTTPS Request: POST /services/link
39:42.609 Waiting for match response
39:42.609 Waiting for HTTPS response
39:47.722 HTTPS response finished status 404 description Not Found
39:47.722 Connection link not successful. Status 404
I can ping the csa from the machine.
I have an open ticket for a few days now but I need to have this fix asap!
Any help is appreciated.
Thank you.
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Re: BrokerConfig.exe can't reach CSA
It is failing to get to the core.
Make sure the agent is using a valid core name
Make sure the broker service is connected to the CSA from the Core (login to csa > reports > connection table)
make sure the correct .0 file is on the agent
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Re: When upgrading from 9.6 to 9.6 SP1, will my agent configurations be retained? Will I have to recreate my agent configurations?
Following on from the previous answer (which I agree with), you should always review them to understand what decisions may have been taken regarding new/updated functionality. The upgrade will take what you have and update it, but it has to assume a default where there was not previously a setting.
So just worth a quick run-through to be certain whenever you do an update.
Mark McGinn
MarXtar Ltd/MarXtar Corporation
http://landeskone.marxtar.co.uk
LANDESK One Development Partner
The One-Stop Shop for LANDESK Enhancements
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